Action required for members using HICAPS or HealthPoint electronic claiming.
ARHG is requesting providers who use HICAPS or HealthPoint electronic claiming to upload their Medibank provider number through the ARHG Provider Portal. This initiative will assist participating health funds in linking ARHG provider numbers with the corresponding electronic claiming provider numbers, helping to minimise claiming issues for both providers and members.
By recording your Medibank provider number in the ARHG Portal, participating health funds will be able to verify the correct electronic claiming provider number for each provider and practice location, improving the accuracy and efficiency of claims processing.
To support this initiative, ARHG has developed a dedicated Medibank Provider Number page where providers can securely submit their Medibank provider number.
What you need to do
Providers are asked to complete this process themselves. The process is straightforward and should take no more than five minutes.
- Visit the ARHG Medibank Provider Number Page.
- Enter your Medibank provider number.
- If you hold multiple ARHG provider numbers (for example, across different modalities), you will need to submit a separate form for each provider number.
A step-by-step user guide is available to help you through the process.
How to find your Medibank provider number
If you are unsure of your Medibank provider number, you can locate your details by logging into the ATMS Member Portal.
Once logged in, navigate to provider numbers and review your registered health fund provider details. If you require further assistance accessing your information, please contact info@atms.com.au for assistance.
We encourage all eligible members to complete this update as soon as possible.
