ATMS has recently become aware that a number of members have received correspondence from Medibank advising that their provider number has been closed or that their provider status has been suspended.
We wish to reassure members that this matter is not the result of any issue with ATMS membership records. ATMS is actively engaging with Medibank to investigate the circumstances surrounding these notifications and to support affected members in resolving the matter as promptly as possible.
If you have received correspondence from Medibank regarding the closure or suspension of your provider number and believe this action may have been taken in error, please contact ATMS at healthfund@atms.com.au.
To assist with our review, please include:
- A copy of the correspondence received from Medibank;
- Your ATMS membership number; and
- Your Medibank provider number.
Upon receipt, our team will review your details and work directly with Medibank, where appropriate, to facilitate the assessment and reinstatement of affected provider statuses.
We would like to extend our sincere thanks to the members who have already contacted us and provided the requested information. Your cooperation has been invaluable in helping us identify affected practitioners and progress discussions with Medibank. We appreciate your patience and understanding while this matter is being addressed.
