ATMS is committed to providing members with efficient support and maintaining accurate membership records. Please take a moment to review the following important reminders.
Clinical Enquiries
Our Member Services staff can assist with membership and administrative enquiries but are not qualified to provide clinical advice.
If you have a clinical query, please email info@atms.com.au so your enquiry can be directed through the appropriate process.
Changes to Your Practising Modalities
If you are no longer practising a modality registered with ATMS, please notify us as soon as possible so we can update your membership records.
Please email membership@atms.com.au to advise us of any changes to your practising modalities.
Have Your Membership Number Ready
When contacting ATMS by phone, please have your membership number ready. This helps our team locate your record and assist you more efficiently.
Keep Your Contact Details Up to Date
If you have changed your clinic address, email address or other contact details, please notify ATMS so we can update our records and ensure you continue to receive important membership communications.
Maintaining Your Health Fund Provider Status
Please ensure the following requirements remain current, where applicable to your registered modality and health fund provider status.
First Aid Certification: Your First Aid certification (HLTAID011) must remain current and be renewed every three years.
Working With Children Check (WWCC): Where applicable, ensure your Working With Children Check (WWCC) remains valid and current.
Professional Indemnity Insurance (PII): Your Professional Indemnity Insurance (PII) policy must include your full individual name and all relevant ATMS-accredited modalities for which you maintain health fund provider status.
The following minimum insurance coverage requirements apply:
Acupuncture & Chinese Herbal Medicine
- Professional Indemnity (PI): $5,000,000
- Public Liability (PL): $10,000,000
All Other Listed Modalities
Counselling, Myotherapy, Remedial Massage, TCM, Nutrition, Naturopathy, Western Herbal Medicine, Shiatsu, Pilates and Yoga.
- Professional Indemnity (PI): $2,000,000
- Public Liability (PL): $10,000,000
Please check your policy schedule and Certificate of Currency to ensure your details and coverage meet the applicable requirements.
Annual Continuing Professional Education (CPE): Members must meet their annual Continuing Professional Education (CPE) requirements to maintain their eligibility. Ensure your required CPE points are completed and recorded in accordance with ATMS requirements and the relevant health fund criteria.
Contact ATMS
For assistance, please contact us using the details below:
- General enquiries: info@atms.com.au
- Membership and modality updates: membership@atms.com.au
- Health funds: healthfunds@atms.com.au
- CPE: cpe@atms.com.au
- Phone: 1800 456 855
Thank you for helping us keep your membership information accurate and up to date.
