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Complaints Form

Consumer Guidelines for Making a Complaint

The ATMS Code of Conduct binds ATMS practitioners. If a consumer believes that an ATMS practitioner has breached any aspect of the Code, a complaint may be made against the practitioner.

How Do I Lodge a Complaint?

Complaints can now be lodged online using the ATMS Complaints Web Form. To submit a complaint, please complete the web form.

Once your Complaint Form is received, you will be sent a letter of acknowledgment.

Consumer Guidelines for Making a Complaint

Code of Conduct 2023

1800 456 855 info@atms.com.au Fax (02) 9809 7570

Suite 12/27 Bank St Meadowbank NSW 2114

Your Name(Required)

First Last

Your Address

Street Address City State / Province / Region ZIP / Postal Code

Telephone

Mobile

Your Email Address(Required)

Email Address Confirm Email Address

Best Time to Call You(Required)

Preferred Method of Contact

Are you an ATMS member?(Required)

Yes

This complaint is about(Required)

ATMS

College

Practitioner

Do you wish to have your address, telephone and email details concealed from the practitioner or college you are complaining about?(Required)

Yes

Are you complaining on someone else’s behalf?(Required)

Yes

If not, please explain your interest in this complaint.

Have you been authorised to act on behalf of this person?(Required)

Yes

If Yes, upload written authorization

Max. file size: 100 MB.

If yes, what is your relationship to this person?(Required)

Declaration(Required)

I declare that the information about this complaint is true and accurate, and I have read the Consumer Guidelines for Making a Complaint

(Required)

I authorise the Australian Traditional-Medicine Society to send a copy of this complaint to the member I am complaining about for their response.

Signature

Date(Required)

DD slash MM slash YYYY

Who is the complaint against ?(Required)

List Details Below: ie Practitioner Name, College Name, or ATMS(Required)

Address(Required)

Street Address City State / Province / Region ZIP / Postal Code

Telephone(Required)

Mobile(Required)

Fax

Which section/s of the ATMS Code of Conduct has been breached?(Required)

Please list the date's you saw the member. If more than 5 years have passed since the incident happened, please state the reason's for the delay in making this complaint.(Required)

Have you lodged this complaint else where?(Required)

Yes

If yes, please give details.

Has the complaint been settled yet?

Yes

A complaint that has been lodged with another complaints committee or association will not be able to be accepted until the matter has been finalised.

Have you attempted to resolve this complaint with the practitioner/college/other?

Yes

What was the outcome of your attempt?

What result's do you hope to achieve by lodging this complaint?

Details of the Complaint

Please supply as much detail as you can about the incident you are complaining about. If there is insufficient space, attach additional sheets. If relevant, please supply copies of documents that pertain to the complaint.

Please attach supporting evidence if required

Drop files here or

Max. file size: 100 MB.

info@atms.com.au
1800 456 855

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